Why my cell phone does not work as soon as I am in Baffulo?

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I added the $30 add-on for 10 days unlimited US talk and text at about 3 pm today. I am now at Buffalo, USA, but my cell phone does not work any more. Why? People in Toronto try to call my cell phone, it says my number is unavailable. Please help! Thanks a lot.
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Quincy Jiang

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Posted 4 years ago

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Chad Burr, Mobile Master

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First off what phone do you have?

Secondly, let's look into your settings.

Under settings, wireless and networks, more, mobile network, network selection

This setting should be Automatic.

If it's already automatic, switch it to manual. Your phone will scan for networks. Pick either AT&T or T-Mobile (I use AT&T)

See if that doesn't solve your problem.
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Quincy Jiang

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Thank you for the quick answer.

My cell phone is KDO SAMSUNG GALAXY ACE HSPA SMARTPHONE.

Why select AT&T? Does it cost extra?

Thanks in advance.
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Dennis, Mobile Master

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You already have the roaming add-on. There are no extra charges

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