why is my call not allowed

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I have the add on package for u.s. long distance 40 min talk and 400 text. Why am I getting the message "call not allowed"? I can not make a call anywhere.
Photo of Michele Green

Michele Green

  • 70 Points

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,964 Points 100k badge 2x thumb
Sounds almost as if you are in a location where there is no tower coverage, Michele. Or perhaps you need to select a US carrier manually, what phone is it? Can you text or is that not possible either?
Photo of TheZoomer


  • 1,784 Points 1k badge 2x thumb
What kind of phone do you have if not being to personel Michele Green ?

This conversation is no longer open for comments or replies.