why is my call not allowed

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  • Updated 4 years ago
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I have the add on package for u.s. long distance 40 min talk and 400 text. Why am I getting the message "call not allowed"? I can not make a call anywhere.
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Michele Green

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Posted 4 years ago

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Sophia, Mobile Master

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Sounds almost as if you are in a location where there is no tower coverage, Michele. Or perhaps you need to select a US carrier manually, what phone is it? Can you text or is that not possible either?
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TheZoomer

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What kind of phone do you have if not being to personel Michele Green ?

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