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i choosed to get e-bill ,, so i already register koodo account .
But i cannot log into koodo mobile app. it says The username and/or password entered are incorrect. I definetly do have account ,and i can login through koodo website.
even though I got a message that my e-bill is ready, i didnt get the bill yet,
it seems im not be able to make a payment and all self-service..
i can't even view my e-bill. how can i see?
oh,, and when i loged in, there is something profile tab, and keep asking me to change my e-mail address .
i have no idea with this. what should i do? i guess i need to solve these problems before pass the paying date. i feel really fraustrated about it. why is it so complicated ......im confusing now.
So there are 2 questions ..
1. why i can't log into koodo mobile app through my phone?
2. i didnt get my e-bill, and i cant use self-service.
now all i can do is just log in through koodo website.
so sorry for long writing, Thank you for your time. :)