Why does my phone display Insert SIM?

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  • Question
  • Updated 4 years ago
  • Answered
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Jennifer Jensen

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Posted 4 years ago

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Sophia, Mobile Master

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You'll need to open up the back, Jennifer and insert the little Koodo card that came with your phone :)
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Jonathan I, Mobile Master

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Make sure it's in the right way. You may also need to turn the phone off and then on after the SIM card is put in.
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Jorden, Mobile Master

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If your phone was working and suddenly stopped/got that message the sim could have shifted or the reader may be broken. Try removing and reinserting it if that's the case.