Why do I pay so much for an overdue bill? .68 cents might seem petty, but the bill was only 2 days late........How is this charge/fee set?

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  • Updated 1 year ago
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Is it use based or balance based? Is there any grace period?
Photo of Stella Tonus Urquhart

Posted 4 years ago

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Paul Deschamps, Mobile Master

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There's no grace period as from the time you recieve the bill till you have to pay is a month so that should be plenty of time to make arrangements to pay.
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Chris Petersens

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I could be wrong but interest is charged for the whole bill not just for the 2 days you were late. That's how most companies do it.
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Dennis, Mobile Master

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So the late would be the same even if you paid 20 days late. This is no different than paying your credit card a day late or a week late
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Timo Tuokkola, Mobile Master

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You are charged 2% of the past due balance each month as a late payment charge.
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Donna Hewko

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Not true. Koodo told me to pay 126 dollars as i deleted all my texts by accident. They failed to mention the 32 cents, and I got charged 2.57!! for 32 measly cents. Im looking for another company.
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Dennis, Mobile Master

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Have you called them to rectify the issue?  Did they tell you they were unwilling to fix this mistake?
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David, Mobile Master

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You have the option, any time you wish, to review your current and 18 months of past bills in self-serve. The notification SMS is not the only means to learn your invoice amount.

As Dennis states: Have you called to see if they will make an adjustment?