Why do I have a tab balance all of a sudden?

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  • Updated 4 years ago
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Why after 5 months of being with Koodo did I get a $50 retail adjustment to a Tab S tab? I do not use a Koodo phone, I brought my own when I signed up. It says Retail Adjustment and I know have a $50 amount / balance on the tab.
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Adam B

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Posted 4 years ago

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Dennis, Mobile Master

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Check to see if that's a negative $50 (owing) or a positive $50 (credit)?
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Rocky Balboa

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Is it a positive tab balance maybe?Does it say -$50.00?
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Adam B

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It says +50.00.

So does this mean at no additional cost to me I will be gaining Tab Credit? Or is this a random occurance since it is the first "Retail Adjustment" out of all the other monthly "Billing" listings that I did not gain a balance for?
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Chad Burr, Mobile Master

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Oops 5 months. Hehe
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Adam B

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I have been a customer for 5 months, as far as I know I am still getting a BYOD credit and a Walmart employee credit (25%) but I can confirm that in a couple days when I get my new bill.
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Rocky Balboa

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Discounts aren't stackable so if you're getting 25% off currently that will be your discount.
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Timo Tuokkola, Mobile Master

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Pretty sure there's a $50 tab credit included as part of the EPP from Walmart.
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Jonathan I, Mobile Master

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Ah yes. That would explain it. Loblaws has the same deal.

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