Why do I have a conflict in my usage tracker?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
My usage tracker says I only have 60 minutes maximum to use every month. However, my plan allows me to have 200 minutes. Hell, none of the plans offered even allow for 60 minutes, the smallest is 100 minutes.

So, what gives?
Photo of Cole Neumann

Cole Neumann

  • 382 Points 250 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Sounds like you switched plans or just activated your phone recently. Those are the prorated amount of minutes from your activation or plan change date up until your bill cycle date.
Photo of Cole Neumann

Cole Neumann

  • 382 Points 250 badge 2x thumb
I did recently change over to Koodo, thanks

This conversation is no longer open for comments or replies.