why can't i change my number

  • 1
  • Question
  • Updated 4 years ago
  • Answered
"we are unable to complete your request at this time. Phone number changes can only be completed once every 90 days through your online account."

I haven't changed my number yet?
Photo of Omar Zebian

Omar Zebian

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,026 Points 100k badge 2x thumb
Did you just activate your phone?
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Can you show us a screen shot of the error message? I haven't come across this and we have changed miners a few times without any problems. The 90 day rule seems silly why couldn't I change phone numbers more frequently?
Photo of Omar Zebian

Omar Zebian

  • 80 Points 75 badge 2x thumb
thanks for the response guys, i ended up calling in and was able to get it resolved.

This conversation is no longer open for comments or replies.