why are we being charged any fee's we are turned off

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  • Updated 4 years ago
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We are in Texas, we had our Koodo phones turned off on Nov 9th 2013 Today I got a text saying we owe $51.00.. What is this charge for. I paid the hold our numbers, in the November Bill...
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Posted 4 years ago

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Jonathan I, Mobile Master

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I would contact customer service to find out what's going on but it could just be proration... still, $15 x 2 plus proration seems like it would be less than $51.
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Chris Petersens

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Can you tell what the charges are for? It is on your bill, the third page.