why am I receiving error code 1 when trying to send text messages? then I get a message saying message not sent error code 1

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  • Updated 5 years ago
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Receive message saying unable to send text or somethibg like that..error code 1. How can I fix this or what is the problem
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Sharyn

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Posted 5 years ago

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Chad Burr, Mobile Master

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Good Evening Sharyn,

Welcome to the community.

First thing to try is removing your battery and sim card from your Android, wait about half a Minute and reinstall them.

Power on your phone and try again,

If you still have issues contact support:

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday – Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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