Why you no pick up koodo

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  • Updated 6 months ago
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I have to pay YOU, I've called 3 times and have waited to speak to a rep. For an hour each time before I have to go. I have spent 3 hours trying to pay you. I'm not even with you any more. What gives? Stop wasting my time. I don't want to pay you that bad.
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tom

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  • pissed

Posted 6 months ago

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Curtis Hielema

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You can make a payment towards the account number with your bank.
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David, Mobile Master

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Is there a barrier to paying through your financial institution, setting up authorized payments to your credit card through self-serve, or paying through *611 automated payment process? Koodo describes lots of options!
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tom

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Hey, mobile master. None of those options involve speaking to a rep.
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tom

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Ok Goran. Is that how you deal with frustrated people just looking for a way to speak to a customer service rep. Why do I even need to give you a reason? I never insulted you, and you call Me a douche? Are you a koodo employee?
(Edited)
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Goran, Mobile Master

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You began with being insulting. "are you for real?" is a rude response when we are only looking to help you here.  The reason to give is to provide more context to help you better or point you in the right direction. If you don't need to speak with a rep to do x, then we give you options to do what you said you're trying to do in a realistic time frame. Feel free to speak to a rep however long you want about anything you want. I certainly won't stop you. Just be prepared to wait much longer for it right now.

Nope! Just a person on here who helps people.
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tom

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You are just a person on here, with over 4500 replies, trying to help people with cell phone issues, and you don't get paid?
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tom

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Just here uping your mobile master status? What's after 100,000 points? Mobile god or something?
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Bernard, Official Rep

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Payment received Tom. Thanks! All the best. 

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