Why won't you honour the discount?

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  • Question
  • Updated 4 weeks ago
  • Answered
I ordered a phone with a plan -- there was a discount on the phone plus 3 gigs of data. I recently moved and changed my address with the bank BUT apparently my new address did not register with the online credit check. As it took several days to process the discount on the phone is no longer discounted. I have the order number with the date and proof - I would like to have my original deal honoured.
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Kirsten

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Posted 1 month ago

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Dennis, Mobile Master

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Official Response
Your best bet would be to contact koodo by sending them a private message via Facebook or Twitter and explain your situation. Hopefully they will be able to honour it.