why when a private number calls my phone I can not see in my usage what time they called?

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  • Updated 3 years ago
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Annie Henson

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Posted 3 years ago

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Nabil, Employee

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Hey Annie,

In the Usage section on your Self-Serve, you should be able to see at what time you received the call. You also should be able to see this information on your phone (in the call logs). What phone do you have?

Thanks
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Annie Henson

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I have a android phone,I see usage but can not click on it to access and see numbers who called, who I called and times received and sent
(Edited)
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David, Mobile Master

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The phone usually does not allow you to see the full breadth of your account. Try from a computer web browser.

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