I just started my plan with koodo and have ran into a problem with my pre-authorized payments. I started my plan on nov 25 and it ended on the 29th and started a new cycle for december till the 29th. I was charged yesterday on my bank account for the price of my bill which i didnt have available yet because i assumed that i would be charged on the 29th or the day before. I want to have some clarification on why these charges were made and want to know the exact date in which i will be charged for my bill. Had i known it had been this day i would've transferred money into my account.