Why Telus/Koodo always late to provide latest security patches?

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  • Updated 2 months ago
Essential team has provided Android December security update yesterday. But I can't have it since Telus/Koodo has the control over system updates, even if the Essential phone comes unlocked.

https://twitter.com/essential/status/938111279188787200

Security patches are important to make sure the device is secure. You should not block these updates.
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Sebastien Girard

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Posted 6 months ago

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Jason Quach

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If it's unlocked, it shouldn't depend on telus/koodo. 
Since they are saying they are "rolling out" the updates, they probably haven't gotten to you yet. Sometimes it depends on serial number of your phone. or region you are in. It'll get to you eventually. I've experienced this with Unlocked Nexus and Pixel phones, they announce the update but they do it in phases. Patience!! :)
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Sebastien Girard

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The Essential team has confirmed that even if the device is unlocked, some carriers might have control over updates. On another forum, some people suggested to insert a non-telus SIM just to trigger the udpate. When you insert your telus SIM, it seems to enable some control, unless another SIM is inserted (which I don't have). You can't simply remove that SIM.

That's why Essentail has different builds, based on carrier (Sprint and Telus have a different build). https://www.essential.com/developer/current-builds

You can read some comments here also: https://www.reddit.com/r/essential/comments/7hrmck/essential_build_nmj51b_rolling_out_now_with/

On reddit, all poeple having this phone will Bell have received the update. But people with Sprint or Telus are wating.

There is no reason for Telus to block these updates.
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Paul Deschamps, Mobile Master

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Try popping out your SIM Card and then manually searching for the update or putting in a different carriers SIM if you have one I know it's worked for others.

The good thing about not getting updates immediately is if the update contains bugs then your stuck with the bugs which some can be a servere as making your device unusable and have from many of the major companies over the last few years. This is why they roll out in phases not all at once to prevent everyone from having messed up devices instead of a small batch.
The chances of being hit with an attack on a vulnerability that the update is going to patch is much less than getting an update that contains bugs so the trade off is worth it I'd say.
(Edited)
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Dennis, Mobile Master

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I never update unless I NEED to.  Dont fix what aint broke.  Better to deal with the issues/limitations you know about rather the ones you don't. 

Been tricked by one too many iOS updates that slows my device down so much that it became unusable
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Karim Harara

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Carriers control updates release NOT to test them.  They hold update to not create competition between the phone brands they carry.  If they're trying to sell a specific brand, they may hold the update on another brand to influence consumer choice.  
(Edited)
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Paul Deschamps, Mobile Master

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No... They could care less what brand they sell thry don't make hardly any money off the devices they make it off the service, thry are a service provider they just sell thr tools to use their service with to give you access to their service. Also all carriers in Canada get the updates for devices at the same time now so your theory is flawed. They also have thr best relationship with Samsung yet Samsung's updates are always last....again your theory is flawed.
(Edited)
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Erwin

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Hi Sebastien,

I was under the same situation as you with my Essential phone:

https://community.koodomobile.com/koodo/topics/essential-ph-1-is-two-major-software-updates-behind

What I ended doing is getting a Prepaid SIM from another carrier and all the updates popped up as soon as it finished restarting. I actually just checked if the December security update is available with my Koodo sim and it is not, so I have to pop in by prepaid sim from the other carrier to have the update.

I wish the updates are available as they become available too.

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Sebastien Girard

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That's good. I guess that this SIM has not to be active, so there is no other impact. I'll try to pick one. Otherwise, the same delay will appear in a few weeks and Oreo will be officially available from Essential (not beta).
Thanks
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Wayne Meunier

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What I did was bought a prepaid virgin mobile sim card from eBay for .99 plus tax. I ordered it last night but it should allow you to get updates as they come without waiting for Telus to release them!
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Erwin

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Oh nice! I got one for $10 at a store, that is a good deal!
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Chad Burr, Mobile Master

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Yup same here. Foreign sim and I'm all updated.
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Sebastien Girard

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Just ordered one at 1$
Thanks!