why pay for an unlimited setup that i can't use

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  • Updated 3 years ago
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i changed my baseplan to the $35 with unlimited text and video messaging and also unlimited incoming calls and unlimited evenings and weekends ... why can't i make a call
it is the weekend i get told my account balance is $0.00 yet they changed my billing cycle dates
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Posted 3 years ago

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Jonathan I, Mobile Master

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Since you have a prepaid plan, you need to make sure there's the right amount of money for the base plan in your account before you can use it. It's not a bill nor are there cycle dates.
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Mayumi, Mobile Master

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Also "Unlimited evenings and weekends" are local calls.
Nitty Gritty #3

If you need to call outside of your local area, you need "talk booster"

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