Why isn't my Moto G getting the Lollipop update?

  • 3
  • Question
  • Updated 3 years ago
  • Answered
My friend's phone updated days ago. The hell?
Should've gotten an unlocked Nexus, I guess. The really frustrating part is the lack of information as to when I should expect the update. That's the real kicker.
Photo of William Curtis Jarrell

Posted 4 years ago

  • 3
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Patience Young Skywalker
Photo of Al Robidoux

Al Robidoux

  • 1,262 Points 1k badge 2x thumb
Updates are rolled out to phones in batches. As Chad said above, patience. You will get the update when the batch your phone is in is selected and pushed to your device.
Photo of Oriel Mendelovitz

Oriel Mendelovitz

  • 150 Points 100 badge 2x thumb
Chad, any update? It's been 2 months
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
I have no new information, sorry
Photo of Ben Webb

Ben Webb

  • 60 Points
Fwiw - My first gen moto g just asked me to ensure everything was up to date for the upcoming lollipop update in the next couple weeks...
Photo of Cheryle Bes

Cheryle Bes

  • 70 Points
Rec'd same but it vanished before I could respond. How do I retrieve it?
Photo of corey

corey

  • 530 Points 500 badge 2x thumb
No need to respond. You'll be notified when the update will happen for your phone. Ensure you have the latest Motorola Update utility installed (from early Dec, I believe).
Photo of Cheryle Bes

Cheryle Bes

  • 70 Points
Thanks Corey.
Photo of PD

PD

  • 6,798 Points 5k badge 2x thumb

This conversation is no longer open for comments or replies.