Why is Telus sending me a bill

  • 1
  • Question
  • Updated 3 years ago
  • Answered
why is telus sending me a bill when i pay you?
Photo of Fred Zapped

Fred Zapped

  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
How long has this been happening?
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Were you ever a Telus customer?
Photo of RudyW

RudyW

  • 21,890 Points 20k badge 2x thumb
Why do you think it's telus? The koodo bill also has telus' name on it because they own koodo. Is it an ebill?
Photo of Fred Zapped

Fred Zapped

  • 90 Points 75 badge 2x thumb
No, it's a paper bill and it is my first 1. I pay koodo online! telus is trying to double me.

Never been a Telus customer.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Where does it say Telus on it? First bill is always a paper bill. Even if you pay online.
Photo of Fred Zapped

Fred Zapped

  • 90 Points 75 badge 2x thumb
top of page. I been with koodo for approx. 8 months and paid monthly.
Photo of Sheila

Sheila

  • 1,780 Points 1k badge 2x thumb
Maybe they're using TELUS paper to print your bill-:). On this bill, is it showing your Koodo account number and phone number? I'd call customer service to get this sorted out

This conversation is no longer open for comments or replies.