Why is my remaining balance never changing no matter how much I pay

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  • Question
  • Updated 1 year ago
  • Answered
I pay and pay for months now but every email saying that I have a remaining balance of $171.21 I have paid $200 and it still says that
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Alex Pizzey

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  • confused frustrated

Posted 1 year ago

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Bernard, Official Rep

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That's a credit you have Alex! A minus sign in front of the amount always means that. No need to pay next month's base bill. :-)