why is my picture messaging using data?

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  • Updated 2 months ago
 have a plan that has unlitited province wide calling unlimited text and picture messaging but still using my data and 1gb of data. picture messaging is using up my data
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Erinmel Down

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  • confused and fusterated

Posted 7 months ago

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Allan, Mobile Master

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MMS may show as data being used on your phone's data tracker but Koodo doesn't count it towards your data usage on self serve.
As well, you may subsequently end up using data on background applications while turning it on to send MMS.
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Deb Achen

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Ok, so even when I am connected to wifi, and turned my mobile data on, , it showed I used 1 MB to send a text attaching 2 pictures. How do I know how much is charged to my 2 GB of free data? Why is it using data when I am connected to wifi when I turned my mobile data on? Does my mobile data need to be turned on when I send a text with a pic attached?
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Deb Achen

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I would not go with easy roam though as I am in the YDA for long stretches, not just a day here and there. So, will double check how much data I get will a pkg. Thx.
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srlawren

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@Deb by YDA do you mean the Yukon?  Is it not part of Canada?  
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Deb Achen

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Darn, autocorrect. USA it should say
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srlawren

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@Deb I think it was on another thread, but the other day I suggested you try WhatsApp group messaging rather than group texting.  Now that I know you spend time in the USA, I should point out another advantage of using WhatsApp, even for individual messaging as well as group messaging.  Since it's not tied to your SIM card/phone number, it makes using a local USA SIM or an alternate service like Roam Mobility much easier--or, even just to be able to message over WiFi.  As long as your phone is unlocked, you can just swap out your Koodo SIM for a Roam Mobility, local USA provider, or other international roaming service SIM card and continue to message with your friends and family over WhatsApp like normal.  

I should point out that this is true of all (mostly all?--I think all) data-based messaging services such as WhatsApp, Facebook Messenger, Skype, Line, WeChat, Slack, BBM, Hangouts, Allo, etc.  For me, WhatsApp is the "sweet spot".  Both it and FB Messenger are very popular, meaning many of your contact will already be using them.  But for those that aren't, FB messenger requires a Facebook account, and some prefer not to use that service at all. 
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Deb Achen

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Great, thanks! I also have used Hangouts on my tablet before, which I liked fir phone calls. My old BlackBerry wouldn't work with it, but I do have the app on my new Samsung phone now, but still need to try it. Just downloaded WhatsApp this morning