why is my new I phone taking so long to start working

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Photo of Helen Hilts

Helen Hilts

  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Justin Robichaud

Justin Robichaud

  • 5,002 Points 5k badge 2x thumb
Did you port a number over from a different provider? Sometimes a number port can take a couple hours to go through.

Try restarting your iPhone first. Just hold down the Top Lock Button and the Home Button at the same time until the screen goes out and when the Apple Logo comes back on release the buttons.

If it still doesn't work after a restart you may want to call customer service.

Since your phone wouldn't be working, you can't just dial *611 from your Koodo Phone. You'll have to call the toll free number from another phone. That number is 1-866-995-6636.

Hope this helps!

This conversation is no longer open for comments or replies.