why is my data turned off?

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  • Updated 2 years ago
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Kate Steidl

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Posted 2 years ago

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Chadwick, Mobile Master

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What do u mean why is it off? Is it not working? Or just turned off on your phones pull down menu?
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Paul Deschamps, Mobile Master

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Try turning your phone off and back on since you just got back from out of the country.
If that doesn't work double check that your APN settings are set to Koodo's.
(Edited)
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Kate Steidl

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Thanks! It has been turned off and on since I came back to Canada, but for whatever reason, it's working now.
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Kate Steidl

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Thanks! It has been turned off and on since I came back to Canada, but for whatever reason, it's working now.
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Paul Deschamps, Mobile Master

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Great news, enjoy and feel free to come back and post any other questions you may have in the future. Good day ☺️

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