Why is my cellular network not available

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  • Updated 2 years ago
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I have 2 phones on one account and one has no cellular network available and the other one is fine, why
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Julie Marshall

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Posted 2 years ago

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Goran, Mobile Master

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Well first check all the settings are right, such as airplane mod I not on, etc. Restart th phone. Pull the Sim card. If still nothing since you hav two phones with Koodo with you, swap Sim cards in each phone to see if the problem follows. It it does, you will need a new Sim card.