Why is my cell still not cornered

  • 2
  • Question
  • Updated 3 months ago
Cell not reconnected after paying my cell phone bill off on April 26 2018 still can't text call or receive phone calls or text
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Timothy Stewart

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  • frustrated and very angry

Posted 3 months ago

  • 2
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Mats

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Was your account suspended? You will also have to pay a re connection fee.

https://www.koodomobile.com/help/past-due-bill
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Dennis, Mobile Master

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Call #227 and you can pay the reconnection fee and get reconnected
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Josie, Employee

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@Timothy, the last payment on your account was January. Did you make your payment at a bank? This can take 3-5 business days to get posted to your account. 
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srlawren

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Sorry I know this is not at all helpful to the issue and I'm probably going to come off like a jerk for posting it, but I have to add a slightly sarcastic reply by saying...

Maybe you need to sneak up on it?  ;)
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Sylvain Dottin

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You HAVE TO REBOOT THE PHONE AND IT WILL WORK
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Mats

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lol it will take just abit more than that.
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Sylvain Dottin

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Don't answer what you don't know. When your phone was disconnected and you pay, you must REBOOT and the phone will work.
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Mats

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Not if they didnt pay the reconnection fee. Did you read the thread?