Why is it that i am billed with plan before cycle ends? I got $30 plan on dec12 & cycle starts dec14 but i received a bill,$37, on dec17.

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Why is it that i am billed with monthly post paid fee before my cycle starts? I took a post paid plan $30 last dec 12 and the attendant told me that my monthly cycle will start on dec 14 but i already received a bill with due date on Jan 11 amounting to $37.
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Dorbe Tabaosares

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Posted 2 years ago

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Dennis, Mobile Master

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Daniel, Employee

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Hello Dorbe!

Was the link about partial charges provided by Dennis helpful?

Keep us posted :)
 
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Lynda Allen

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No I could not find the answer and the page kept flipping out as I tried.
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Ahmad

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"Charges on your first bill
Don't be surprised by the amount on your first monthly bill. Your bill includes charges from your activation date to your billing date plus the next full month in advance.

This means that you'll see a partial charge for your plan and add-ons for the days prior to your bill date in addition to the complete monthly charge. You'll see partial charges on your bill anytime you change plans or add-ons."

This is a direct link to a youtube video explaining things: http://youtu.be/-OrlKWPqwu8

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