Why is August's bill not available yet? I've had no notification and when I go into my account, it tells me I have a zero balance

  • 1
  • Question
  • Updated 11 months ago
  • Answered
Photo of Eleanor

Eleanor

  • 80 Points 75 badge 2x thumb

Posted 11 months ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 80,800 Points 50k badge 2x thumb
Let us look into this Eleanor. 
Photo of Dennis

Dennis, Mobile Master

  • 196,026 Points 100k badge 2x thumb
What PDF ebills do you see in your billing history?
Photo of Eleanor

Eleanor

  • 80 Points 75 badge 2x thumb
They just go to July 10 and it is stating that my current bill is dated July 10... but when I go to "Account History", my August 10 amounts are there, just not in invoice form.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb