Why I get charged twice on US Easy Roaming?

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  • Updated 5 months ago
I’m in now in US, just text Koodo for the Easy roam service (roam to 7626), then I got an email says I’ve added $7/day US easy roam. BUT I got another email says I added $10/day Intl roam! I just want the $7 not the Intl. This is very confusing! Do I get charged for $17?? or just the $7?
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LuneMiroir

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  • Confused

Posted 5 months ago

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Allan, Mobile Master

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Those are just confirmation emails saying you have added the add-ons. You will only get charged when you use make or answer calls, send texts or use data.
If you are travelling to the US you will only be charged the $7/day.
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LuneMiroir

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Thank you for the quick reply!
Just few more questions related to that:
1. Does my roaming service instantly get active after I get the confirmation message?
2. should I turn on the “Data Roaming” under the “Celluar Data Option” in iPhone? or I should leave it off?
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David, Mobile Master

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You can turn data on or off, depending on how little you plan to use your phone. If little to no use, turn data off so you won’t be charged $7 for tasks you might do while connected to Wi-Fi. Or turn it on once you undertake an action starting the EasyRoam for the day.
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Allan, Mobile Master

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If not instant only a couple minutes.
If you plan on using data then turn it on. Otherwise keep it off so you don't accidentally get charged for it.
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Amos Edwards

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I need help you guys