Why I don't have volume?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
No volume
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Brae Hargreaves

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  • frustrated

Posted 3 years ago

  • 1
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Chad Burr, Mobile Master

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Are you connected to a bluetooth device?

Are your headphones in?

Is your volume on mute?

What Android do you have?
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Brae Hargreaves

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No blue tooth a ll volumes are up
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Chad Burr, Mobile Master

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Press and hold the power button until the power menu appears. Make sure silent mode isn't selected. It's on the bottom left and looks like a sideways bell with a line through it.

What phone do you have and what can't you hear ? Music? Calls? Both?
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Brae Hargreaves

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Moto e andci don't have volume at all I get no notify ring I am missing phone calls
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Chad Burr, Mobile Master

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Are you able to make a phone call? Did you try the suggestion I made above about silent mode?
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Brae Hargreaves

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Yes about phone call my phone is not on silent mide
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Brae Hargreaves

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I have checked there should be sound
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Brae Hargreaves

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Mode
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Chad Burr, Mobile Master

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In settings...Make sure notification sounds are on.
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Brae Hargreaves

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Yes areso that is why I do not understand
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Chad Burr, Mobile Master

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Are you using any of the Moto Assist features?
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Yannick

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Hi Brae, is your phone working fine now? Keep us posted! 

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