Why I can send messages but i can not receive messages on my lg g3

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  • Updated 3 years ago
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Angela

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Posted 3 years ago

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Camilo_A

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Hi Angela...

Really hard to know, but let's try to figure it out... Did u just sign up with Koodo and you brought your number from a different provider?

If yes, this is called mix service, meaning that your number is within 2 providers, once the transfer is completed, you will be able to fully use your phone...
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Angela

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no I bought It at koodo on Wednesday and it worked that day but not on Thursday or today


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Angela

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I already had an iPhone with koodo but changed to the lg


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Camilo_A

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Did you turn off your phone and back on again?
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Chad Burr, Mobile Master

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Did you turn off I Message before you started using your LG? Your friends who still have iPhones may still be sending you i messages that you can't receive anymore.

It should be automatic but sometimes you have to manually shut it down.
(Edited)
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Angela

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I've turned it on and off several times. how do I turn off I messages?

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Jonathan I, Mobile Master

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Settings - Messages. Turn off iMessage. Then make sure that your iPhone friends have "send as SMS" turned on as well.
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Veronica

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Hey Angela,

Have the guys' suggestions helped? can you receive messages now?

Keep us posted!

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