Why have i not received a bill of any sort?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
When i got my phone in August in a mall in Edmonton, Alberta, I was promised i would have a bill in the mail within two weeks.  I have received neither a bill in the mail or an e-bill and our lives are so busy with medical appointments that if i do not have something concrete i will never remember to pay.  My daughter asked how much my bill was, which is why i came looking.  
Photo of Sue Allen

Sue Allen

  • 70 Points

Posted 2 years ago

  • 1
Photo of Josie

Josie, Employee

  • 3,964 Points 3k badge 2x thumb
Hi Sue, It looks like this wasn't initiated for you when you activated it.  I just set it up so that you'll receive your text reminder on your next bill.  You can always log into Self Serve to view your bill details.