Why has my data stopped working? And how to make it work again?

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  • Updated 3 years ago
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I don't use my data very often but it used to be fine. Tried to use it a few days ago and it would not and still won't connect.
I have not used up my data allowance.
I have not used any data during this billing cycle as it will not connect.
It makes no difference whether "Mobile data limit" is set or not.
"Mobile data: Enable data access over mobile network" is checked/on.
My account is not overdue.
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Nora

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Posted 3 years ago

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matthew sider

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Please tray a reset on your device now android has problems with there software thay things are not necessarily good in the phone if software reset dose not work do hardware reset my help it please injoy your day
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BobTheElectrician

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No data checklist without losing your current settings:

1. Settings=>More networks=>Mobile networks=> make sure Mobile data is checked.

2. In the same window, Network mode => LTE/WCDMA/GSM should be selected. You can toggle between the first 2 values and re-start your phone. Sometimes this will fix your problem.

3. double check APN settings:

http://aide.koodomobile.com/Portals/0...

4. May have to 6-1-1. Data might be turned off on Koodo's end.

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Nora

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Wow, you guys are fast!
My settings were good. Had tried shut down and restart before asking for help.
Tried that again tonight but still didn't work. Then I took out the battery and put it back again, restarted phone again, and finally have data back! I shoulda known it would be that simple, will try that first next time!
Thank you both!
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David, Mobile Master

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Yes, that full reboot often makes a difference. Thanks for sharing your solution and success.

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