Why has my $65 bill gone up to $300?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Photo of Kathy Szymczak

Kathy Szymczak

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 140,672 Points 100k badge 2x thumb
You can check page 3 of your invoice in self service, Kathy, because we can't see your account at all :)

There could be several reasons: did you travel outside of Canada? Or did you download a huge amount of stuff while not on WiFi?

If you think the bill is an error, you will need to call Koodo (*611) and they'll be able to help you out... hope you get it sorted!