Why has my $65 bill gone up to $300?

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  • Updated 4 years ago
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Kathy Szymczak

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Posted 4 years ago

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Sophia, Mobile Master

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You can check page 3 of your invoice in self service, Kathy, because we can't see your account at all :)

There could be several reasons: did you travel outside of Canada? Or did you download a huge amount of stuff while not on WiFi?

If you think the bill is an error, you will need to call Koodo (*611) and they'll be able to help you out... hope you get it sorted!

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