Why doesn't Koodo respond to the emails I send them?

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  • Updated 2 years ago
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I returned home to Canada for a 1 month trip and Koodo was fantastic.  I got a SIMcard for my Korean phone.  Now I'm back in Korea and I want to cancel my plan.  I was sure I could have done by self serve or something.  My self serve doesn't work and Koodo has not responded to my 2 emails.  24hrs huh?
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Mark W

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Posted 2 years ago

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David, Mobile Master

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Cancelling your plan requires a call to Koodo. I suggest using a App such as Skype to make the call to avoid long distance charges.