Why does the automated system say Koodo is closed during operating hours?

  • 1
  • Question
  • Updated 12 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I tried to call customer support, but the automated message says they're closed (it's 10:25 EST) on Tuesday. Same thing happened yesterday. What's up?
Photo of ColleenandSteve Harris

Posted 2 years ago

  • 1
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,976 Points 10k badge 2x thumb
Not sure!
I just called now and it was fine.
Maybe just try again =]
Photo of Dennis

Dennis, Mobile Master

  • 187,022 Points 100k badge 2x thumb
Hours of operation (local time):
  • Monday − Friday: 9am - 9pm
  • Saturday: 9am - 7pm
  • Sunday: 9am - 7pm
Photo of Greg Hamming

Greg Hamming

  • 110 Points 100 badge 2x thumb
The hours are incorrect   Calling at 9:30am my local time and being told that it is closed.   Would be nice to know when it opens so that I can call back then instead of trial and error.

This conversation is no longer open for comments or replies.