why does my phone say activation required

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  • Question
  • Updated 11 months ago
why does my phone say activation required?? It worked fine two hours ago!
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Amanda

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Posted 11 months ago

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Sophia, Mobile Master

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When exactly do you get this message? What plan are you on?
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Amanda

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It just popped up and won't go away. I can't make/get calls/texts and it's my only phone.
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Amanda

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if it matters, it's an iphone 5s I believe
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Allan, Mobile Master

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Can you take a screenshot of this message and post it here?
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Cory

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You may have to plug it into iTunes to activate it. Not sure why that message suddenly came up though, as you said your phone was working fine before.