Why does my cell keep changing to Telus from Koodo. I'm not receiving texts etc. because of this.

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  • Updated 4 years ago
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Koodo is my carrier but my cell keeps switching to Telus without my knowledge. People tell me they texted me and I explain I didn't receive them. When I look at my cell it shows Telus on the screen where it should be Koodo. Maybe time to change carriers.
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Paul Drake

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Posted 4 years ago

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Dennis, Mobile Master

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Telus and Koodo use the same towers so it's weird that it is affecting your texts.
Depending on your phone, have you tried pulling the battery and sim and trying again?

Also you can go into your settings, then network or carrier and change it from automatic to manual and select Koodo as your carrier (this should solve the "changing" issue)

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