Why does my bill have to be printed on six pages

  • 1
  • Question
  • Updated 1 year ago
  • Answered
When I download and print my bill it comes printed out on six pages. When I view those pages, page one only fills half the page, page two only fills one third of the page, page three fills the page, page four fills the page, page five only fills one third of the page and page six is absolutely ridiculousness that the only thing that prints out is that it is page 6 of 6. I have set up my printer to print on both sides so I don't waste as much paper and yes I am someone who MUST print the bill out.
Photo of Dale Joly

Dale Joly

  • 70 Points

Posted 1 year ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,040 Points 50k badge 2x thumb
Dont know the specifc reasoning behind it but i assume its partially for organization. A lot of us community members tell customers to look at page 3 of their ebill for example which is easier than saying "look through all 6 pages and find where this is".

As well some people's bills would fill the entire page depending on what services they had and the bill is somewhat of a template in which each user's information is inserted on.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,026 Points 100k badge 2x thumb
You can set up your printer to print the pages you just need.
First page is showing your Total due info. 2nd is your payments info from payments. 3rd is Summary of charges by user. And detail info bu user start from page 4.
I have 4 lines under one account, so I have 16 pages -depends on "Airtime Details" - average every month :)
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
What do you mean, you are "someone who MUST print your bill out?" Just about the whole world accepts electronic storage of documents, and you can print or send them as necessary. The only reason I can see needing a printout, is for reimbursement, and then only some of the pages should be necessary.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Creek your printer settings...sometimes you can print four pages on the one sheet of Paper