Why does it say my total partial charges are 70 dollars?

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  • Updated 2 years ago
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I just switched from a 40 dollar plan (brand new cycle used nothing before switching) to a 55 dollar plan why does it say my total partial charges are 70 dollars?
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Marie Bee

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Posted 2 years ago

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Goran, Mobile Master

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Proration? Tab? Overages? Is your bill out yet? I not when you get it check page 3.
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Marie Bee

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Thanks I'll have a look at page three but it should not be overages or proration it is the first day of the cycle with no usage. I have no tab.
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Goran, Mobile Master

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http://help.koodomobile.com/help-vide...

You likely just had the first bill generated with proration.
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Marie Bee

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I don't quite understand though since proration might be in changing mid cycle. I shouldn't have a $15 charge for what amounts to about a 14hr period....
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Kelvin

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When is your billing date? When did you change your plan? Chances are you changed your plan on the first day of your billing cycle. Services are automatically billed in advance on your billing date. Since you have already been billed $40 for your previous plan, on your next bill you would see a partial charge of $15. The difference between both plans. Just to provide you an example. Lets assume your billing date is the 24th. You decide to change your plan on the 25th of October. You would only be charged $40 for that month of service on your invoice that printed on October 24th. You would see the proration to adjust both plans on your invoice that generates on November 24th. In this case it would be $15 since you opted for a $55 plan.