Why does an error screen pop up when i try to check my main phones tab or Change the plan but on the other phone on my account it works fine

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  • Updated 2 years ago
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Why does an error screen pop up when i try to check my main phones tab or Change the plan but on the other phone on my account it works fine
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Nicholas Empey

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Posted 2 years ago

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Robert, Mobile Master

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What's the error message?
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Nicholas Empey

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Both say to refresh later, just went into the koodo shop in town and they said i have to call and have my account reset or something along those lines
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Nicholas Empey

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Both just ask to refresh the page later
(Edited)
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BobTheElectrician

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Since the store says to contact the mothership, send a private message on Koodo’s Facebook or Twitter page. Those reps have access to your account, which we don’t have on this board, and you will avoid waiting on hold in the telephone queue for a less than 9-1-1 firehouse matter.
(Edited)

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