why do I still have you as a payment on my equifax

  • 1
  • Question
  • Updated 3 months ago
take me off equifax I canceled you and paid in full
Photo of Shari Borneman

Shari Borneman

  • 102 Points 100 badge 2x thumb

Posted 3 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 96,868 Points 50k badge 2x thumb
Sometimes equafax can have old bills on there as it's part of your credit history. If you've been late what it should show is that you no longer are and that youre good. Does it say you're late on payments or something right now?
Photo of Shari Borneman

Shari Borneman

  • 102 Points 100 badge 2x thumb
It shows that im due payments
on my account
Photo of TJ Smith

TJ Smith

  • 4,502 Points 4k badge 2x thumb
in that case call the customer service line: 1-866-995-6636
Photo of Goran

Goran, Mobile Master

  • 96,868 Points 50k badge 2x thumb
Can you check on your old Koodo self-serve account that you are showing as fully paid? You can do for up for up to 90 days after you cancel.