Why do I have two bills one for 59. And one for 37.

  • 1
  • Question
  • Updated 8 months ago
  • Answered
Why do I have two bills one for 59.and one for 37.dollers
Photo of Dawn Steele-Simpson

Dawn Steele-Simpson

  • 102 Points 100 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 80,800 Points 50k badge 2x thumb
One is for the first month the other for the second. Looks like you haven't singed up for your online account. We sent you an email on Sept 22nd with a validation link. Pls look for that to set up online access. You will need your account number which is on the agreement you receive when you activated. 
Photo of Dawn Steele-Simpson

Dawn Steele-Simpson

  • 102 Points 100 badge 2x thumb
I paid 73.00 onoct 10th ,30.00 0n nov 1st where does the 59.37 come in..I am having trouble with the sign up I deleted the 22 validation link if you could help me that would be great thanks .My account #xxxxxxx 
(Edited)
Photo of Robert

Robert, Mobile Master

  • 106,876 Points 100k badge 2x thumb
Hello Dawn, please do no post personal information on the forum as it's a public forum. I think Bernard can access tour account with the last 4 digits of your phone number.
Photo of Bernard

Bernard, Official Rep

  • 80,800 Points 50k badge 2x thumb
@Dawn, I see that, after all,  you were able register your online account. Indeed we got your payments as you can see online and currently there is no outstanding balance.