Why did my bill get payed I did not pay it and have no preauthorized payments set up

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My bill was payed and I did not pay it but somehow my account says it was payed up over 400 why I have no preauthorized payments set up Im really confused please help
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Matthew

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  • Confused

Posted 1 year ago

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Robert, Mobile Master

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Hello Matthew,

Maybe someone else paid it for you ;)? 
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Matthew

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Thank you for your help that is possible but unlikely because they would need my concent to access my account or my information which I don't give out thanks for your help though I appreciate it
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Brent Foreman

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It could be that someone also put in the account number wrong when they made a payment through their bank system. I would ask just in case.
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Bernard, Official Rep

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Not sure what you mean Matthew. Looking at your account there is a sizable outstanding balance. Now, there are 2 of you under one account. You may want to check with Z to see if there was a mix up.

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