Why can't I view pics or vids sent to my cell phone

  • 1
  • Question
  • Updated 4 years ago
  • Answered
A friend of mine sends me pics and vids from his phone and I cant see them. I WANT TO SEE THEM
Photo of Linda L Bilow

Linda L Bilow

  • 130 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
Make sure you have data enabled as they need to come over your data connection.
Photo of Linda L Bilow

Linda L Bilow

  • 130 Points 100 badge 2x thumb
how do I do that ? Im still new to my new phone and koodo
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
Go into your phones settings and under wireless and network settings check off the box labeled data.
What device do you have exactly?
Photo of Linda L Bilow

Linda L Bilow

  • 130 Points 100 badge 2x thumb
Samsung Galaxy Ace GT-S5830D.
Ive got this on my phone Your plan and add-ons include 500 MB data usage within Canada.plus unlimited long distance in canada
I ended up getting the $45 phone plan

This conversation is no longer open for comments or replies.