Why can't I send pictures when texting? My data is turned on

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  • Updated 5 months ago
Why can't I send pictures when texting,my data is turned on and I resteverything?
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Sandy Mattie

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Posted 5 months ago

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Paul Deschamps, Mobile Master

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Make sure your APN settings are set to those of Koodo's. Also that you don't have a data block on your account or are you able to use internet?

Here's Koodo's APN settings below

APN: sp.koodo.com
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
MMS Proxy server:
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: No set
APN type: No set

Tap menu key, then tap Save. Make sure the radio button is selected to activate data.
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To be absolutely sure you are only using mobile data, try turning off wifi when texting.

You can also toggle your network mode to WCDMA/GSM without LTE. 3G is sometimes more reliable in certain areas.