Why can't I send or receive picture messages?

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  • Question
  • Updated 5 months ago
I have used Koodo for 8 years now and have always had trouble with sending/receiving picture texts. I currently have an iPhone and can only send pictures over imessage, but not over text. When I want to send or receive a picture from a friend who uses a different type of phone I am unable to, and this is super frustrating. I have tried many things, and nothing has worked. I have a small data plan, which I turn on when trying to send/recieve picture texts and nothing works.  
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Vanessa

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  • Frustrated

Posted 5 months ago

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Allan, Mobile Master

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Do you get any errors? Does data work for everything else? Have you double checked your APN settings to make sure they are right?