Why can't I send or receive pics on new iPhone

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  • Updated 1 year ago
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Photo of Linda Graham Gilbert

Posted 1 year ago

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Chadwick, Mobile Master

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Is your data toggle turned on? Is it a Koodo phone? Do you have a data block on your account? (can view via add ons in self serve)
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Mathieu, Mobile Master

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As Chadwick eluded to,

Data must be turned on to send/receive picture messages. If you are using iMessages you can also use a Wi-Fi connection
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Wang Chain

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There are several latest apps you can use like shareit. First you need to forget the current internet services you are getting through the wifi connection. Switch on the receiving mode of the user you want to send. Then connect to the user you wish to transfer the data via wifi. Once the connection is established, you can easily send and recieve data.