Why can't i send mms messages?

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  • Question
  • Updated 3 years ago
  • Answered
I have a Sony Xperia Z3. Just switched to Koodo from Rogers. Everything seems to be going fine except I can't send or receive MMS messages. I have the current $59 plan with 2 gb data, unlimited SMS, MMS etc in Canada. I need help.
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Richard Martin

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Posted 3 years ago

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Chad Burr, Mobile Master

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What Messaging app are you using?

Is your data turned on? Koodo requires a network data connection to send MMS.
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Richard Martin

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Yes. Data is on. I can browse the internet, play games etc.
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Richard Martin

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Messanging app is the stock messanging app with sony's android platform.
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Robert, Mobile Master

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I'm sure it has something to do with the APN settings maybe? Caused by the fact the you unlocked your phone
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Spence

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Check to make sure your APN settings are correct
http://aide.koodomobile.com/Portals/0...
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Richard Martin

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APN worked. Thanks! Phone was unlocked when I bought it. Guy at the booth set it up but put www.google.com in the MMSC section. I watched him do it. At the time had no idea what it meant. Good thing for this forum. Thanks!

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