Why can't I respond to a text message from the uk? I keep getting a "you've entered an incorrect number" messga

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  • Updated 8 months ago
I get a message from koodo number 4685. The U.K. Number I have in my contacts works fine with whatsapp
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Richard Willis

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Posted 8 months ago

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Chad Burr, Mobile Master

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Try entering the number as a new message instead of going through your contacts or replying.
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David, Mobile Master

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Whatsapp doesn’t really use the number. It converts the user’s number to an ID. So, as Chad states, try entering the number directly.
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Richard Willis

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Thanks guys - I've sent something without getting a Koodo bounce-back so hopefully the UK recipient will receive it:)