Why can't I remove International Data Roaming?

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  • Updated 12 months ago
  • (Edited)
I'm going to travel abroad and was looking around the international pay-per-use section. I added the International Data Roaming add-on, thinking I may use it when I leave. It's been 10 minutes and I've changed my mind. When I try to remove it, a pop-up message informs me some add-ons can't be removed and I should seek help. 
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Myl K

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Posted 12 months ago

  • 1
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Sophia, Mobile Master

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It doesn't matter since this is a free add-on... so no harm done. However if you prefer not to have it, you will indeed need to contact Koodo. Facebook private messenger is your best bet...
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David, Mobile Master

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All it does is allow your phone to connect to data networks of Koodo's partner carriers if you travel to an international destination beyond the USA. All you need do is turn off international roaming on your phone if you do not want to use data.  If you choose a travelling plan, this add-on would be needed for it to work.