why can't I place a call

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  • Updated 4 years ago
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i can not place a telephone call and my bill is paid up .
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Debbie Duplain

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Posted 4 years ago

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Debbie Duplain

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there is a red dot on the phone application picture.
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Dennis, Mobile Master

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The red dot signifies voicemail.

Try Settings>General>Reset>Reset Network Settings
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John Lee

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You still cannot call someone on your phone? Is there signal on your phone?
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Scott Lougheed

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A few troubleshooting options:
1) Confirm that you have signal (the dots/bars at the top of the phone's display)
2) Restart the phone.
3) Remove the sim card, ensure it is clean, carefully replace it (sometimes if a SIM isn't seated properly it can cause grief)
4) Settings>General>Reset>Reset Network Settings This can help clear any network problems. (NOTE: This will clear all of your saved wifi passwords so you will have to re-enter these for any wifi networks, such as the one in your home).

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